Treasures Limited is committed to protecting your personal information in accordance with the New Zealand Privacy Principles (NZPPs) in the Privacy Act 1993 (in New Zealand) and any other applicable privacy or health records laws.
Contact details for Treasures
Telephone: 0800 Treasures
PO BOx 334 059
1. What is “Personal Information“
1.1 “Personal information“ is any information or opinion about an identified person or a person who is reasonably identifiable whether true or not and whether recorded in a material form or not.
1.2 This also extends to what is called “Sensitive information“ in Australia is a subset of personal information that is generally afforded a higher level of protection by privacy laws. It includes your health information as well as information about your racial or ethnic origin political opinions membership of political professional or trade associations or trade unions religious beliefs sexual orientation or practices and criminal record. There is no equivalent of this definition in New Zealand legislation although in general Treasures would take a similar approach to information of this type in New Zealand as it would in Australia
2. What personal information do we collect?
2.1 Treasures collects personal information (which may because of the context or nature of the service or product include health or other sensitive information) from its customers, website users, contractors and job applicants and other individuals with whom we may interact. This information may include:
4. Information collected via our websites
4.1 Treasures operates the following websites to which this policy applies:
5. Our social media pages: platform providers
Treasures uses a number of social media platforms to interact with our customers including Facebook, Instagram, YouTube, TikTok and Pinterest. When you visit one of our social media pages the platform providers may also collect your personal information. Treasures does not have any control over these platform providers. How they collect and handle your personal information will be governed by their own terms and conditions including their privacy policies. Please refer to their websites for more information.
6. What Treasures uses and discloses your personal information for
6.1 Treasures uses and discloses the information it collects about you generally for the following purposes:
7. Who we disclose your personal information to
7.1 Treasures may disclose the information about users of our websites to our related companies (including related companies located overseas) to third parties that provide us with services fulfilmenthouses and distributors and other third parties such as your employment referees.
7.2 Treasures may also disclose your personal information to our website host or software application provider in certain limited circumstances for example when an application or website experiences a technical problem or to ensure that they operate in an effective and secure manner.
8. Direct marketing and opting out
Treasures may use and disclose your personal information to tell you via various means (eg email telephone mail) about Treasures or about its services and products. If you do not wish to receive direct marketing communications from us (or sent to you on our behalf) by a particular method or at all you can contact us on the details at the top of this policy at any stage and we will remove your name from our marketing lists as soon as it is practicable for us to do so.
9. Storage and security of personal information held by Treasures
9.1 Treasures takes reasonable steps to keep your personal information secure and to protect it from unauthorised access, modification and disclosure and from misuse interference and loss. Any personal information that is collected through one of our websites is protected by safeguards including SSL encryption, firewalls, intrusion prevention and intrusion detection systems.
9.3 When we decide that we have no further need or legal obligation to keep your personal information we will take reasonable steps to either destroy the information or to ensure it is de-identified.
10. Accessing your personal information held by Treasures
10.1 You are entitled to access personal information that Treasures holds about you by contacting us on the details at the top of this policy. If you request access to your personal information we will need to verify your identity and will then grant your request within a reasonable period except in certain circumstances provided for in the APPs and NZPPs such as where providing you with access would unreasonably impact upon the privacy of others (or would involve the unwarranted disclosure of another individual’s affairs). If Treasures refuses your access request we will give you written notice of our decision including our reasons and how to complain if you are not satisfied with our decision.
10.2 We may need to charge you for our reasonable costs of providing access.
11. Quality and correction of your personal information
11.1 ATreasures takes reasonable steps to ensure that the personal information it collects about you is accurate up-to-date and complete and also when using and disclosing it that it is relevant for the purposes for which it has been collected. If we are satisfied that any of the information should be corrected having regard to the purposes for which it is being held Treasures will also take reasonable steps to correct the information.
11.2 If you believe that the personal information which Treasures holds about you is inaccurate incomplete out-of-date irrelevant or misleading please let us know by contacting us on the details at the top of this policy or where applicable by changing that information via our websites through any logins you have. Treasures welcomes your assistance to keep our records up-to-date so please let us know if your details change.
11.3 If we do not agree that your information needs correcting in response to your correction request we will give you written notice of our decision and reasons and tell you how to complain if you are not satisfied with our decision. In this type of situation you can also ask us to associate a statement with the personal information which explains that you believe it is incorrect.
11.4 You will not be charged for making a correction request or requesting us to associate a statement with your information.
12. Privacy questions, problems or complaints
12.2 We will investigate and respond to your complaint within a reasonable period and generally within 30 days. We may need to request more information from you and we may propose a resolution to your complaint.
12.3 If you are not satisfied that Treasures has resolved your complaint in Australia you can contact the Office of the Australian Information Commissioner (OAIC) or in New Zealand you can contact the Office of the Privacy Commissioner (OPC). To raise a query concerning your privacy rights or to lodge a complaint with either the OAIC or OPC about how we have handled your personal information contact: