Frequently Asked Questions

We hope you enjoy browsing our site as much as the Treasures team have enjoyed building it for you.

If you can't find what you are looking for below, please contact us, we are always happy to help.

General / Product

Where can I buy Treasures in New Zealand?

Treasures range is sold exclusively in Countdown nationwide in New Zealand so check out your local store. We also sell product directly through our website.

Why doesn’t Treasures have boys and girls nappies?

Treasures follows the international standard of unisex nappies. Our nappies are carefully designed to absorb wetness and provide maximum comfort for both boys and girls.

Why are Treasures Nappy Pants not made in New Zealand?

Since 2020 we’ve had an entire overhaul of the Treasures range. Designed in New Zealand and assembled in China, our Nappies and Nappy Pants are now much better quality made at our state of the art facility that’s socially responsible, and big on ethical values. By making our range in China we can bring the best quality nappy to Kiwi families at the best value.

Are any Treasures products tested on animals?

We are happy to tell you that our products and their components are not tested on animals. Each of the components that make up a Treasures nappy has to pass a rigorous assessment including skin contact testing

What are Treasures Nappies made from?

The materials in Treasures nappies are the same as in all nappies worldwide. They are predominately made of: wood fibre, super absorbent material, polyethylene film, polypropylene nonwoven fabrics together with some fastening and elastic materials. All materials undergo a stringent product safety assessment.

Treasures Points and Club

How do I join the Treasures Club

Becoming a Treasures Club member is free! All you need to do is complete our sign-up form and you’re in!

How do I stop receiving emails from Treasures?

Open one of the newsletters from Treasures, go to the bottom of the email and click on the unsubscribe link and follow the prompts. If you have any issues please get in touch with us!